1. Introduction
Concentric (“we”, “us”, “our”) is committed to protecting your privacy and ensuring you have a positive experience when visiting our website or using our services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our site (e.g. staging.concentriced.org and related domains), register, subscribe to newsletters, use the Concentric App, or otherwise interact with us.
By using or accessing our Site/services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect personal information and non-personal (aggregated or anonymized) data. The types of information we collect include:
2.1 Personal Information
This is information that identifies you or allows us to contact you. It may include:
- Name
- Email address
- Mailing address
- Phone number
- Organization / institution name
- Job title / role
- Usernames / passwords (for account)
- Other information you voluntarily provide (e.g. in contact forms, surveys)
2.2 Usage & Technical Information
When you access or use our Site or App, we may collect:
- IP address
- Browser type and version
- Operating system
- Device identifiers
- Pages visited, links clicked, timestamps
- Referring/exit pages
- Session duration, navigation paths
- Log files
- Cookies and similar tracking technologies (see Section 4)
2.3 Analytics and Aggregated Data
We may aggregate or de-identify data, so it cannot reasonably be used to identify you. We use this for analyzing trends, improving services, etc.
3. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
- Providing, operating, and maintaining the Site and our services
- Improving, personalizing, and expanding our offerings
- Communicating with you (e.g. respond to inquiries, send updates, newsletters)
- Sending administrative information, such as changes to terms, policies
- Monitoring usage and trends to improve user experience
- Detecting, preventing, and addressing fraud, security, or technical issues
- Fulfilling legal obligations
4. Cookies & Tracking Technologies
We and our third-party service providers may use cookies, web beacons, pixel tags, and similar tracking technologies to collect and store information.
- Cookies help us recognize you, facilitate login, remember preferences, and analyze usage.
- You can usually set your browser to block or notify you of cookies, but parts of the Site may not function properly if you disable them.
Third parties (e.g. analytics providers) may also use cookies or similar technologies on our site.
5. Disclosure of Your Information
We may share your information in the following circumstances:
- Service providers & vendors: to third parties who help us operate, maintain, or improve services (hosting, analytics, email, CRM, etc.)
- Affiliates / subsidiaries: in connection with corporate reorganizations or transfers
- Legal obligations: when required by law, court order, or governmental request
- Protection of rights: to enforce our Terms of Use, protect against fraud or misuse, or defend our rights
- Business transfers: in connection with a merger, sale, bankruptcy, acquisition, or change of assets
- Consent: with your consent or direction
We will not sell your personal information to third parties for marketing without your explicit consent.
6. Security
We adopt appropriate technical, organizational, and administrative safeguards designed to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as needed to fulfill the purposes outlined in this Policy, or as required by law. Even if you stop using our services, we may retain some data for recordkeeping, legal compliance, or to resolve disputes.
8. Your Rights & Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Access: You can request to see what personal data we hold about you
- Correction: You can ask us to correct inaccurate or incomplete data
- Deletion: You may request deletion of your personal data (subject to legal constraints)
- Restrict processing: You may ask us to limit or stop processing your data
- Opt out: For marketing communications, you can unsubscribe
- Portability: You may request a copy of your data in a portable format
To exercise these rights, contact us at info@concentriced.org (or other contact provided). We will respond per applicable law.
9. Children’s Privacy
Our Site is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from minors. If you believe we collected data from a minor, please contact us so we can delete it.
10. Third-Party Links & Services
Our Site may contain links to third-party websites, services, or integrations (e.g. social media, analytics). Their privacy practices are independent of ours. We encourage you to read their policies before providing any personal information.
11. International Transfers
Because we operate globally, your information may be transferred to, stored, or processed in countries other than your own, which may have different data protection laws. By using our services or providing information, you consent to such transfers, consistent with applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the “Effective Date” above and, where required, notify you (e.g. via email or site banner). Your continued use of the Site after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Concentric
Address: 1210 Light Street, Baltimore, MD, USA
Email: info@concentriced.org
Office phone: (410) 646-8911